Contact us
Email support@shrimphony.app for app support, privacy questions, or a deletion request for information you sent to support.
Support &
availability.
Shrimphony is free and available now on the App Store for iOS. The Google Play release is coming soon.
Download on the App StoreJoin the Android tester group — signup is open; the Google Play test opens soon.
Download Shrimphony and connect to your own Jellyfin music library.
Connection help
Check that your Jellyfin server is reachable in a browser on the same device. Include any reverse-proxy path in the server address. For an expired session, sign in again. Use HTTPS outside a trusted private network.
Playback and downloads
Use Retry or Skip after a playback failure. Open the download manager to retry failed songs, pause, or cancel. Check the Wi-Fi-only setting and storage limit if jobs are waiting. Completed downloads remain playable offline; interrupted jobs continue when you reopen the app.
Report a problem
In Settings, open Support and diagnostics and copy the app version and device information. Record what happened and the steps to reproduce it. Never include your password, access token, or private server address in a public report.
Remove local data
Settings can clear all downloads. Signing out or removing a saved server erases that account’s local data. Your Jellyfin administrator controls information retained on the server.
Read the privacy policy